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Customer Service Representative - San Diego, California

Company: Kimco Staffing
Location: Santee
Posted on: June 21, 2022

Job Description:

Well established supplier located in San Diego (Sorrento Valley) is growing and adding a Customer Service Representative to their team. This is a full time permanent position with benefits!-- -In this role you will help customers both over the phone and in person. Will assist with finding product, answer questions and provide a great customer experience.-- -Looking for someone who is friendly and has a great attitude and eager to help customers.-- -Hours : Monday -Friday-- - 6 am to 3 pmPay Range: $20-22/hr.-- -Duties:-- ------ - Greet customers in a friendly manner to determine problems, orders or other reason for calling. Great listening skills needed-- - to hear how you can help.----- -Ability to know when to forward a customer--------s questions on to appropriate Sales staff for additional product and sales information.----- - Take orders at the sales counter and or over the phone.----- - Ability to use computer system for order entry.----- - Complete sales orders and tender cash sales.----- - Learn about product to build knowledge to assist with customers with purchases.----- - Ensure showroom is clean and properly stocked.Requirements:-- ------ - High school diploma or GED equivalent.----- - Ability to self -manage, show initiative and be comfortable working with the public----- - Be a team player, demonstrate attention to detail and have good organizational skills.----- - Bilingual communication skills in English/Spanish is a plus----- - Great computer skills----- - Must be able to remain at a desk position for 70% of the time----- - Occasionally, will move about inside the office to access files, use printers or office machinery, etc.----- - Must be able to operate basic office equipment, printer, fax, shredder, etc.----- --- - Able to communicate with the team and management and be able to provide detailed and accurate information in these situations.----- - Comfortable working in an office setting.The primary function of customer service representative is to provide exceptional customer service to all customer andemployees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of buildingmaterials for the drywall industry will be provided.Duties & Responsibilities:----- - Ensure over the phone, face to face and or written communications with customers representing the company--------sculture, values and practices.----- - Greet customers warmly and determine problems, orders or other reason for calling.----- - Ability to ascertain when to pass on a customer--------s questions to appropriate sales staff for additional product and salesinformation.----- - Take orders at the sales counter and or over the phone.----- - Ability to use company computer systems for order entry.----- - Complete sales orders and tender cash sales.----- - Develop product knowledge to assist customers with purchases.----- - Ensure showroom is clean and properly stocked.Other Competencies:----- - Ability to self-manage, show initiative and be proactive----- - Communicate professionally, both verbally and in writing to coworkers and customersBasic Qualifications:----- - High school diploma or GED equivalent.----- - Ability to self -manage, show initiative and be comfortable meeting the public----- - Be a team player, demonstrate attention to detail and have good organizational skills.----- - Bilingual a plus----- - Exceptional computer skillsPhysical Demands:----- - Must be able to remain in stationary position 70%----- - Occasionally, will move about inside the office to access files, office machinery, etc.----- - Must be able to operate basic office machinery----- - Must be able to communicate with team and management and be able to exchange accurate information in thesesituations.----- - Constantly working in office environmentThe primary function of customer service representative is to provide exceptional customer service to all customer andemployees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of buildingmaterials for the drywall industry will be provided.Duties & Responsibilities:----- - Ensure over the phone, face to face and or written communications with customers representing the company--------sculture, values and practices.----- - Greet customers warmly and determine problems, orders or other reason for calling.----- - Ability to ascertain when to pass on a customer--------s questions to appropriate sales staff for additional product and salesinformation.----- - Take orders at the sales counter and or over the phone.----- - Ability to use company computer systems for order entry.----- - Complete sales orders and tender cash sales.----- - Develop product knowledge to assist customers with purchases.----- - Ensure showroom is clean and properly stocked.Other Competencies:----- - Ability to self-manage, show initiative and be proactive----- - Communicate professionally, both verbally and in writing to coworkers and customersBasic Qualifications:----- - High school diploma or GED equivalent.----- - Ability to self -manage, show initiative and be comfortable meeting the public----- - Be a team player, demonstrate attention to detail and have good organizational skills.----- - Bilingual a plus----- - Exceptional computer skillsPhysical Demands:----- - Must be able to remain in stationary position 70%----- - Occasionally, will move about inside the office to access files, office machinery, etc.----- - Must be able to operate basic office machinery----- - Must be able to communicate with team and management and be able to exchange accurate information in thesesituations.----- - Constantly working in office environmentPandoLogic. Keywords: Customer Service Representative, Location: Santee, CA - 92072

Keywords: Kimco Staffing, Santee , Customer Service Representative - San Diego, California, Sales , Santee, California

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