Customer Onboarding Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Onboarding Specialist to
ensure new hotel clients are successfully set up and activated on
its products.
Responsibilities
Own and manage the end-to-end onboarding process for new hotel
clients, from kickoff through go-live
Configure and deploy products based on each property's unique
operational setup
Lead client onboarding calls and training sessions, ensuring clear
communication and smooth adoption
Qualifications
2+ years of experience in onboarding, implementation, customer
success, or project coordination at a SaaS company
Strong organizational and project management skills; able to juggle
multiple onboardings at once
Comfort using tools like CRMs, task management platforms, Zoom, and
Slack
A proactive, solutions-focused mindset and bias for action
Ability to work cross-functionally with Customer Success, Product,
and Solutions teams
Keywords: VirtualVocations, Santee , Customer Onboarding Specialist, Other , Vista, California
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