Bilingual Medical Assistant - Specialist Specialty Coordinator (Sign on Bonus)
Company: Concentra Career Choice
Location: Santee
Posted on: June 14, 2022
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Job Description:
Overview: $2,500 Sign on Bonus! Concentra, one of the largest
health care companies in the nation, has an opening for a Specialty
Coordinator/Medical Assistant. As a Specialty Coordinator/Medical
Assistant at Concentra, you will learn and grow alongside the
Center Operations Director, making a positive difference in the
patient experience and quality of care. The experience you will
gain in this role is limitless, as are the career opportunities
within Concentra. Assist with scheduling, reporting, billing and
preparing for specialty patient visits including surgery. Perform
all clerical and administrative duties associated with Medical
Group practice within a specific center. Responsibilities:
Prepare medical charts and records for specialty and surgery
patient visits. Track and file test results, films and/or reports
prior to appointments.
Review second level text for specific protocols requested by client
and advise specialty physician accordingly.
Obtain authorizations from clients and insurance carrier for ortho
treatment as prescribed by physicians. Report denials or delays to
center manager.
Obtain authorizations for patient referrals to specialists,
diagnostic testing and surgeries.
Advise physician if authorization request is denied.
Maintain records of all referrals and complete monthly reports.
Make appointments for patients with specialists.
Make appointments for patient follow-ups.
Contact patients who miss an appointment and/or report missed
appointment to employer.
Notify patients of all appointments.
Type ortho first reports; process and mail reports to employers and
insurance carriers.
Type and mail status update reports.
Track receipt of transcription reports. Review reports and file in
ortho chart. Distribute copy of report to referring physician who
will initial and return the report. File report in the patient's
medical chart. Mail reports to employers and insurance carriers
File final copy of authorized referrals in patient file for
physician review.
Maintain filing system for ortho charts.
Review and process all charge tickets.
Create daily and monthly billing and MRI/Scan utilization
reports.
Assist Front Office personnel by answering telephones, registering
patients, and discharging patients.
Utilize formal channels of communication to report concerns,
personal requests and patient issues.
Respect patients' right to privacy and confidentiality.
Maintain an orderly and professional working atmosphere.
Report to work properly dressed according to the approved dress
code.
Adhere to guidelines concerning working hours and break
periods.
Understand and follow department's organizational policies and
procedures.
Assist clinic manager in prioritizing work activities, evaluating
effectiveness and modifying activities when necessary.
Meet deadlines for work assignments and inform supervisor of work
status and progress.
Communicate and cordially work with other staff to ensure efforts
are coordinated and a high quality of service is provided.
Perform related work as requested.
Bilingual is a must (Spanish/English).
Qualifications: EDUCATION High school graduate or equivalent
Training as a medical assistant, or military medical specialist
with current MA credentials in the state of employment in
accordance with state requirements and applicable regulations
Limited Medical Radiologic Technologist Certificate (LMRT) or
Certification from similar Radiologic Technology Program preferred
but not required EXPERIENCE One year of experience in a medical
office position, preferably related to Workers' Compensation.
Knowledge of medical terminology. Computer and word processing
experience.
Keywords: Concentra Career Choice, Santee , Bilingual Medical Assistant - Specialist Specialty Coordinator (Sign on Bonus), Other , Santee, California
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