Quality Assurance Ambassador
Company: Transdev Inc
Location: Santee
Posted on: May 13, 2022
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Job Description:
Overview:
Quality Assurance Ambassadors Needed in Chula Vista!
Transdev Chula Vista is Hiring Immediately for Quality Assurance
Ambassadors!
The Quality Assurance Ambassadors at Transdev are enthusiastic,
friendly individuals who will provide a positive Transdev
experience with every guest/customer interaction related to
inquiries, comments, complaints and/or questions about
Transdev.
How we are keeping our employees and customers safe:
Strict adherence to CDC Guidelines Enhanced vehicle
cleaning/disinfecting measures with concentrated focus on high
frequency touch areas PPE Distribution (Hand Sanitizer, masks,
gloves) Social Distancing Enforced Enhanced facility
cleaning/disinfecting measures with concentrated focus on high
frequency touch areas
What we offer:
$15.25/hour starting wage Paid training Medical/Dental/Vision
health benefits - Kaiser Permanente and SIMNSA* 401(K) retirement
plan* Paid time off and holidays* Ability to advance your
career
Responsibilities:
Analyze customer concerns and needs while balancing the needs of
the business. Maintains visual observation of all public areas of
the station and observes passenger flow through the station
(includes performing passenger traffic checks). Assists patrons in
utilizing Fare Vendomat and change making equipment. Furnishes
route information pertaining to SDTI operations, as well as
connecting area wide carriers. Places fare collection equipment out
of service when failures occur and reports same to Central Control.
Monitors overall station activity and reports unusual occurrences
(i.e., vandalism, public disturbance, or other such activity which
affects normal operations). Informs the public of special operating
conditions which represent a deviation from normal service.
Demonstrates a commitment to customer service and integrity. Other
duties as required.
Qualifications:
Education, Licensing, and Certifications:
High school diploma or equivalent, such as GED.
Experience, Skills, and Knowledge:
2 years customer service experience preferred. Experience in public
contact or related work. Knowledge of MTS / San Diego Trolley
policies and regulations, ability to read, understand, and apply
MTS policies and regulations. Knowledge of San Diego and El Cajon
area and landmarks. Must be able to work outside and endure weather
conditions. Regularly exposed to heat, sun, fumes, airborne
particles and noise levels. Ability to stand for long periods of
time, walk, stoop, sit, bend, and occasional lift (must be able to
lift up to 10 pounds).
Pre-employment Requirements:
Must submit to drug testing and a criminal background check.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator
of multiple modes of transit in North America, including bus, rail,
streetcar, paratransit, and shuttle services. Transdev is committed
to being the trusted partner of cities and transit authorities
through quality execution and innovations in mobility. Its parent
company, Transdev Group, is a leading global operator and
integrator of mobility operating in 17 countries and provides
passengers every day the freedom to connect to what they care about
in their cities.
If you have any questions, please contact us at:
* Apply online: www.transdevna.com
Accepting Walk Ins Accepted
Address: 3610 Main Street, Chula Vista Ca 91911
On the spot interviews and offers!
TEXT "Transdevcareers" to 97211
If you have any questions, please contact us at (619)409-4946 or
text (619)213-2982
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and
welcomes all qualified applicants. Applicants will receive fair and
impartial consideration without regard to race, sex, color,
national origin, age, disability, veteran status, genetic data,
gender identity, sexual orientation, religion or other legally
protected status, or any other classification protected by federal,
state, or local law.
EEO is the Law Poster:
http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work
in US without restrictions for any employer at any time; be able to
pass a drug screen and background check.
Keywords: Transdev Inc, Santee , Quality Assurance Ambassador, Other , Santee, California
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