Posted on: June 6, 2021
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!
What you'll do:
- Provide guests with exceptional customer service by being the
subject matter expert on all products, nutrition, services,
in-store promotions, local community events and other areas of
animal care and wellness.
- The Guest Advisor may be a 'key holder' and Leader on Duty
(LOD) on a limited basis as needed.
Essential Job Functions:
The incumbent must be able to perform all of the following
duties and responsibilities with or without a reasonable
- Act as a personal shopper/information center for customers as
they enter the store and be 100% focused on customer service.
- Provide quick and courteous service to all PETCO customers and
their pets by determining their needs and sharing product knowledge
to suggest the appropriate merchandise and services to satisfy
- Be knowledgeable about pet-related events/resources and related
costs within the community including dog parks, dog or cat shows,
pet-friendly hotels, etc.
- Express passion about animal welfare and maintain integrity in
the work area.
- Be familiar with all new products and services in order to be
able to engage with customers regarding new product and services
features and benefits.
- Politely and professionally respond to inquiries regarding
products, services and pricing via the telephone.
- Bend, kneel, lift (up to 50 pounds, as necessary) and stand for
long periods of time.
The majority of job duties are conducted indoors, although
merchandise stocking and customer carry-outs will require that an
associate leave the store briefly. Because this position requires
bending, kneeling, lifting (up to 50 pounds, as necessary) and
standing for long periods of time. The large majority of this
associate's time will be spent in direct contact with our
Petco Animal Supplies, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification.
Keywords: PetCo, Santee , Guest Advisor, Other , Santee, California
Didn't find what you're looking for? Search again!