IT Application Software Development Manager
Company: Disability Solutions
Location: San Diego
Posted on: April 25, 2024
Job Description:
Job Title:IT Application Software Development
ManagerLocation:Carmel ValleyWhat you'll do:Western Alliance Bank
Technologies performs a critical partnership of key banking
products and services for our financial services clients. This
position will lead a technical team of -10 onshore and offshore
technicians responsible for delivering on a backlog of software
development and maintenance of multiple platinum applications. This
role leads the evolution of technical roadmaps, implementation of
key programmatic efficiencies, and supporting regulatory/compliance
reviews. Key to this role includes a focus on managing proper
architecture and sustainability guidelines including the
establishment of application standards, developer handbooks, and
documentation that support ongoing federated development for
enterprise-wide job scheduling, batch file creation, and file
exchange outside self-managed team. This position also acts as the
key technical liaison with internal and external product and client
management groups who seek development of their applications to
evolve the product offering that grow and serve their customers
base. This position is required to closely partner with an L2
Operational Support team keeping them up to speed on critical
business process documentation and training on new technical
implementations so they may best support incident and services
requests related to the relevant IT applications.What we are
looking for: Responsibilities:
- Leading development efforts for both on/offshore teams with a
focus on features enhancements, implementations, and application
efficiencies.
- Establish key processing controls and alerting - then
collaborate with operations, development and engineering teams to
make ongoing application efficiencies a reality.
- Promote the adoption of critical IT applications including the
participation of technical roadmaps and features prioritization
that add value.
- Manage 8-10 key IT platforms including ongoing orchestration of
their health, efficiency, and service availability to development
and business teams.
- Sponsor integration opportunities including federated
development activities with multiple lines of business development
teams.
- Manage the intake of all new development requests and
prioritizes them in a roadmap in alignment with annual goals.
- Lead activities intended to troubleshoot, research, and resolve
major defects, questionable functions, errors, and inconsistencies
in systems functions, outputs, and content.
- Create easy to understand software documentation for operations
and business teams so everyone is on the same page about technical
data flows and linkages.
- Establish key relationships across IT including a peer network
of critical SME contacts whom the team can rely upon to escalate
complex issues which may require development to resolve.
- Provide support guidance and direction for engineers including
career planning and assigning challenging work which keeps everyone
growing.
- Foster a department of excellence where engineers are
self-starters and see the value they bring to the overall success
of the bank.
- Hold up exemplary service to all stakeholder groups including
clients and business partners.
- Recognize opportunities for improved process or procedures &
act on them.Qualifications:
- Bachelor's Degree in Computer Science or related field.
- 5-6 Years as an Application Owner, Application Manager,
Software Engineering Lead, or Application Product Management in
Financial Services or relevant industry
- 5-6 Years managing technical teams participating in waterfall
or agile development cadence.
- Proven skills with software archaeology; the ability to
troubleshoot, sometimes without detailed, updated documentation,
and without constant guidance.
- Understanding of L1, L2, L3 roles in an IT organization and how
those teams leverage workflow, requirements management, and
collaboration tools such as Confluence, Azure DevOps, and Service
Now.
- Must have the ability to be flexible when called upon to
support application disruptions including a commitment to
troubleshooting and triaging critical issues.
- Ability to manage expectations and timelines in a high-pressure
environment including ability to connect and draw accurate
conclusions quickly based on limited input.
- Basic understanding of Scripting commands, techniques, and its
usages including technologies such as PowerShell, Python, Perl,
etc.
- Ability to act independently with limited supervision within
scope of responsibility.
- Ability to cross train and provide direction for other
associates.
- Experience with relational database platforms (e.g., SQL
Server, Oracle, etc.) and the ability to assemble and run complex
queries preferred.
- Hands-on experience managing large-scale SFTP platforms (e.g.,
Cleo Harmony) is a big plus.
- Experience with application and data flow workflow
orchestration (e.g. BMC Control-M, ActiveBatch ) a big plus.
- Solid written and verbal communication skills, and requirement
to communicate to all levels of the organization.
- Exposure to managing applications running in Azure or AWS
Public Cloud a big plus. Compensation: Salary range for new hires
is generally $184,719.00 - $239,047.00 for San Diego, CA. Salary
amount is determined by specific job location. In addition, the
role may be eligible for annual bonus/incentives earned and
restricted stock.Benefits you'll love:We offer all the important
things you'd want - like competitive salaries, an ownership stake
in the company, medical and dental insurance, time off, a great
401k matching program, tuition assistance program, an employee
volunteer program, and a wellness program. In addition, you'll have
the opportunity to bolster your business knowledge, learning the
ins and outs of how successful companies operate and manage their
finances, giving you invaluable hands-on experience to help grow
your career!About the company:Western Alliance Bank is a wholly
owned subsidiary of Western Alliance Bancorporation. Alliance Bank
of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank,
First Independent Bank, and Torrey Pines Bank are divisions of
Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western
Alliance Bank company.Western Alliance Bancorporation is committed
to equal employment and will consider all qualified applicants
without regard to race, sex, color, religion, age, nation origin,
marital status, disability, protected veteran status, sexual
orientation, gender identity or genetic information. Western
Alliance Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Santee , IT Application Software Development Manager, IT / Software / Systems , San Diego, California
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