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IT Technical Support

Company: Hemmersbach Nordamerika
Location: Santee
Posted on: January 15, 2022

Job Description:

Onsite TechnicianBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.Your TasksWe are seeking an L2 data center technician to be on-boarded to work 3 half days a week at a data center. Technician will provide hands and eyes support as needed by network and date storage team.Our Requirements1. Typically, 2-4 years of experience in working in a networking and Data Center environment
2. Associates or Bachelor's degree in Computer Science, graduate from technical school or equivalent work experience
3. CompTIA A+, Networking+ certifications or equivalent
4. CCNA, MCSE or similar desired but not required (strong consideration for past work experience in lieu of certifications
5. Working technical knowledge, in order to address service work orders for EUC devices, telecom, servers, storage equipment, networking and data center equipment, and UPS maintenance
6. Ability to install, rack and stack networking and data center equipment. Equipment lifecycle support, closet access & security, closet cleanliness
7. Ability to configure routers, switches and perform tape back-ups.
8. Ability to plan, implement, and monitor computer and printer/scanner networks (e.g. file server)
9. Troubleshoot basic network and Data Center issues and understands the administering of servers, storage, switches, routers, and firewalls
10. Knowledge of Data center and application architecture support
11. Ability to plan, implement, and monitor computer and printer/scanner networks (e.g. file server)
12. Troubleshoot basic network issues and understands the administering of switches, routers, and firewalls
13. Knowledge of backup, tape, and exchange infrastructures
14. Strong verbal and written communication skills (e.g. reporting), with the ability to run workshops for information collaboration
15. Manage, liaise and escort with third party Providers as required.
16. Works on projects of moderately medium-complex scope, and able to work with intercompany teams
17. Exercises independent judgment within defined practices and procedures
18. Evaluates unique circumstances and makes recommendations
19. Exercises independent judgment within defined practices and procedures
20. Evaluates unique circumstances and makes recommendationsCompTIA A+, Networking+ certifications or equivalent. CCNA, MCSE or similar desiredYour BenefitsWhat we offer:An interesting job in an exponentially growing international company: temporary full-time position with start as soon as possible
Taking responsibility of exciting projects with diverse challenges
Wonderful team spirit and a great working atmosphere in a friendly team
Direct and open communication
Very good opportunities for professional and personal further development thanks to our human resources development programme
Mentor programme for an easy start for new employees
Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes

Keywords: Hemmersbach Nordamerika, Santee , IT Technical Support, IT / Software / Systems , Santee, California

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