Physical Therapy Specialist I
Company: Sharp Healthcare
Posted on: June 20, 2022
[California Licensed Physical Therapist (PT) - CA Physical
Therapy Board; AHA Basic Life Support for Healthcare Professional
(AHA BLS Healthcare) - American Heart AssociationHoursShift Start
Time:VariableShift End Time:VariableAdditional Shift Information:M
- TH 10-7 pm Fri 9-6 pm mostly but anytime between 7 am and 7 pm
depending on clinic needsWeekend Requirements:As NeededOn-Call
What You Will Do
Performs physical therapy evaluations of patients with various
physical disabilities, conditions, injuries, etc. Designs and
implements efficient and effective treatment plans. Develops and
implements programs in support of the PT clinic's pursuit to
provide the Sharp Experience with a commitment to zero defects and
- Graduate of an approved and accredited professional Physical
Therapy school or program.
- California Licensed Physical Therapist (PT) - CA Physical
Therapy Board -REQUIRED
- AHA Basic Life Support for Healthcare Professional (AHA BLS
Healthcare) - American Heart Association -REQUIRED
- 1 Year Experience in all aspects of this discipline.
- Collaboration and teamwork
Demonstrates courteous, professional behavior and communication
with all medical providers, and co-workers. Demonstrates a
commitment to serving other employees above self through teamwork
collaboration, developing others and supporting SHC values.
Promotes constructive working relationships. Works effectively as a
part of a team to meet departmental goals and objectives. Is
respectful and trustful of others. Decisions are guided by the
organizational values and are made with honesty and respect.
Effective, clear communication to promote excellent customer
service and staff interactions.
Stays informed through staff meetings.
Utilizes support staff effectively and efficiently.
Demonstrates flexibility to meet clinic and SRS Rehab Service
Assists co-workers with their tasks.
Fosters an attitude of gratitude by sending thank-you notes to
Routinely rounds with coworkers within the clinic. Rounds with
other clinic's staff as circumstances require. Promotes a culture
of mutual respect by accepting interpersonal differences and
respecting others' values and opinions.
Demonstrates appreciation for the work of others by offering praise
and noting a job well done to others.
Participates in the problem solving process. Monitors supply levels
and reports needs according to department guidelines.
- Customer service
Demonstrates courteous, professional behavior and communication
through both written and verbal interactions with all patients, and
internal and external customers.
Uses AIDET to create meaningful and memorable connections when
interacting with others. Does so in a manner to increase trust and
confidence in our patients and guests while decreasing their stress
Uses the Must Haves with every guest, every time:
1. Greets people with a smile and "Hello," using their name when
1. Takes people where they are going, rather than pointing or
1. Uses key words at key times such as "Is there anything else I
can do for you? I have the time."
1. Fosters an attitude of gratitude by sending thank-you notes to
1. Rounds with reason to better connect with patients, their family
and other customers.
Responds to patient and co-worker needs and concerns as
Initiates service recovery in a positive and compassionate manner
by acknowledging the problem, apologizing, tracking the situation,
and then presenting it to the PT Supervisor or supporting clinical
specialist (PT II or PT III) for resolution in a timely manner.
Consults and listens, effectively communicates, cooperates and
collaborates with the patient to achieve the best possible
Demonstrates the Sharp Experience Fundamentals of Service and
Standards of Behavior.
Maintains confidentiality according to the department policy.
Promotes a positive atmosphere for patient care.
Communicates with the patient in the treatment area explaining
treatment procedures, common reaction and anticipated outcomes.
Courtesy and customer service will be measured by PT Spec III or
Supervisor observation, physician and peer feedback, SharpStar
nominations and written or verbal forms of recognition.
Documentation is legible, concise, accurate, timely and follows all
SHC policy and procedures for confidentiality and HIPAA guidelines.
Documentation meets all third-payer (Medicare, PPO, Work Comp and
HMO) and regulatory requirements.
Completes notes and TouchWorks billing to meet billing requirements
Completed discharge summaries within two months of discharge.
Follows policies and procedures for all Utilization Management
(UM), discharges, Standardized Outcome Measures, Durable Medical
Equipment (DME) forms and patient status reports.
Anticipates and completes documentation needs (i.e. UM, POCs,
patient status reports) prior to their due date.
Participates in chart review, implements suggestions for
improvement, and initiates peer review process as needed.
Completes all tasks prior to their due date.
- Financial responsibilities
Consistently and proactively approaches each day with a commitment
to timeliness, organization, and communication to help ensure the
financial success of the clinic and organization as a whole.
Treats 13 patients per day in an eight-hour day (orthopedic).
Treats 10.4 patients per day in an eight-hour day
Develops treatment programs to ensure effective and efficient
recovery. This includes consistently consulting with other PTs or
providers when a patient is demonstrating slow or no progress after
3 treatment sessions.
Meets all regulatory requirements for payment (ex:
Pre-authorization, POCs, UM, etc.). Follows POC form for PT
coverage (ex. Max PT visits/year, eligibility for group class,
Utilizes strategies to ensure patient access to timely care, and
patient engagement in their recovery process.
- Demonstrates sensitivity to obstacles to care such as a
patient's work or home schedule, financial status for copayments or
deductibles and utilizes "patient contracting" accordingly to
ensure optimal outcomes.
- Demonstrates awareness of the daily and weekly schedule to help
PSR's identify openings in the schedule, accommodate special
- Demonstrates efficiency of schedule by:
- Ensuring all criteria has been met prior to a patient being
scheduled (i.e. Work comp visits have been authorized, PPO/MED Plan
of Care has been completed and signed, UM has approved visits as
- Consistently following CA state law practices for breaks and
- Consistently working hours as scheduled (i.e. no
- Demonstrates appropriate use of support staff for optimal
efficiency and effectiveness of treatment. Readily adapts treatment
sessions when support staff is decreased due to illness or
Demonstrates flexibility of schedule to meet patient and clinic
needs (ex: Accommodating patients during the day, willingness to
work different shifts/hours).
Meets and exceeds department goals i.e. department productivity,
CUOS, patient visits and FTE's.
- Patient care
Efficiently and effectively evaluates patient conditions, and
designs and implements appropriate treatment plans. Demonstrates
safety and proficiency in the use of all equipment and modalities.
Utilizes a multi-disciplinary approach for optimal outcomes.
Consistently monitors patients' progress, and progresses programs
Develops and leads group exercise, and/or wellness classes.
Gives clear directions with exercises.
Identifies substitutions with exercises and corrects
Proficient with all clinic modalities and troubleshooting.
Takes initiative in identifying and completing tasks to ensure
continuity of care (ex. Handoff to PT Aide, Rehab
Status Reports to medical providers).
Offers information and education to patients, visitors, ancillary
departments, staff, etc. including dress, parking, necessary forms,
paperwork, transportation, and departmental specialty.
- Professional development
Identifies own need for development in the areas of patient
evaluation, design and implementation and progression of treatment
programs, manual skills, and department operations. Demonstrates
initiative in seeking mentorship, and informal and formal
consultation. Consistently attends, actively and positively
participates in in-services, staff meetings, and programs related
to job responsibilities.
- Unit ln-services
- System wide Rehabilitation Learning Opportunities
- Learning experiences approved by PT Supervisor (i.e. surgeries,
self -study, research)
- Practice sessions with clinical specialists
- Wellness programs or classes developed by clinical
- Mentorship (with a clinical specialist)
- Consultations (with peers, clinical specialists, and
- An informal consultation is verbal communication regarding the
care of the patient.
- A formal consultation is the examination of the patient by a
peer or provider. The examination and recommendations are
documented in the patient's chart.
- Consistently provides feedback whether recommendations of
consult were successful or not.
Demonstrates an overall commitment to the process of pursuing
excellence in every individual and clinical aspect of care we
provide. Demonstrates a commitment to learning and utilizing the
behavior and skills needed to pursue the goal of zero defects and
Monitors measurements of the service we provide (i.e. Press Ganey
survey, patient access, productivity, standardized outcome
Utilizes Six Sigma tools (ex: A3 document) to examine our processes
to identify root causes of obstacles to providing very good
Overcomes obstacles by innovatively finding solutions that are
personal, effective, efficient and accessible.
Develops or integrates, and promotes "best practices" in all we do
(i.e. documentation, written and verbal communication, billing,
Implements the HRO behaviors and skills within the following
- Pay Attention to Detail
- Communicate Clearly
- Use Critical Thinking
- Speak Up for Safety and Reliability
- Learn and Improve as a Team
- Training and education
Identifies clinical, departmental, and community needs for
theoretical, specialization skills (i.e. neurological, manual,
pediatric; operational; wellness), or operational training.
Demonstrates initiative in developing projects/programs/action
plans, providing mentorship, providing informal and formal
consultations that contribute to: 1. The professional development
and education of staff members, other professionals, students, and
the general public, and 2. An effective, efficient, enjoyable, and
safe work environment.
- Administrative, clinical, or wellness programs approved by
manager (i.e. core class, aquatic program)
- Unit In-services
- Article Reviews
Mentors / Consults
- As a Clinical Instructor
- As a Clinical Mentor to PT Support Staff
- On or with committees or task forces
Sharp HealthCare is an equal opportunity/affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national
origin, gender, gender identity, sexual orientation, age, status as
a protected veteran, among other things, or status as a qualified
individual with disability or any other protected class
Keywords: Sharp Healthcare, Santee , Physical Therapy Specialist I, Healthcare , Santee, California
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