SanteeRecruiter Since 2001
the smart solution for Santee jobs

Home Depot Equipment Services - Regional Services Equipment Manager (Pac SouthRegion)

Company: The Home Depot
Location: Santee
Posted on: May 14, 2020

Job Description:

Home Depot Equipment Services is comprised of over 300 talented and highly trained professional technicians to deliver comprehensive management of commercial equipment including installation, repair, preventative maintenance and parts management. We are dedicated to investing in advanced technology and the continued training of Support and Field Service Professional teams with the singular goal of optimizing the efficiency, safety and productive life span of our customers' mechanical assets.Final Candidate MUST Reside within San Diego, CA or Los Angeles, CA areaPOSITION PURPOSEThe position of Regional Services Equipment Manager (RSEM) leads Field Service Professionals (FSPs) and Maintenance Service Professionals (MSPs) in the Pacific South Region. States include: Southern California, Southern Nevada, and Hawaii. The RSEM ensures the execution and optimization of business objectives, operations and financial plans to ensure regional profitability and commitment to customers. This position requires extensive travel within assigned region.MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES40%---Monitor key business and staff performance metrics and engage staff for continued alignment with expectations.-- Set the tone for team delivery and customer satisfaction.-- 15%---Executes technical performance plan in alignment with customer SLAs.-- Demonstrated ability to effectively apply a performance management model in leading a team.-- 25%---Manage staffing requirements in conjunction with the Divisional Services Equipment Manager (DSEM). Review P&L with DSEM and adjust regional delivery plan accordingly.-- Visit customer sites.-- 10%---Manages labor of field technicians to ensure appropriate technician coverage throughout the Region, including creation of work schedules and on call assignments, and management of employee overtime.-- 5%---Develops and maintains effective and cooperative long-term relationships with associates within The Home Depot, department heads, store managers, and district managers.-- 5%---Conducts ride-alongs with technicians to audit the overall quality of work, and to observe, reinforce, or improve specific patterns of behavior.-- Spot check repairs.NATURE AND SCOPEThis position reports to the Divisional Services Equipment Manager This position has--28 direct reports.ENVIRONMENTAL JOB REQUIREMENTSEnvironment:-- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.Travel:-- Typically requires overnight travel more than 50% of the time.MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States.Additional Minimum Qualifications: This position is very active and requires standing and walking daily. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role. Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Years of Relevant Work Experience:--5 years Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).Preferred Qualifications: Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School-- Five (5) years or more of experience in manufacturing, equipment maintenance or related industry.-- Knowledge of light industrial equipment.-- Demonstrated leadership skills with the ability to performance manage a team.-- Working knowledge of SLA agreements.-- Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business. Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.-- Effective verbal and written communication with managers, customers and peers.-- Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.-- Working knowledge of key categories of HDES/THD equipment, including basic applications, features, benefits and safety issues.-- Capable of implementing best practices in transferring equipment servicing knowledge.-- Previous P & L responsibilities preferred.-- One (1+) years in a regional role preferred.-- Proficient in MS Office Suite with Word, Excel and Outlook.-- Valid driver's license for the state in which you live and work.-- Good driving record. Knowledge, Skills, Abilities and Competencies: Customer / Client Focus-- Professionalism / Credibility-- Time Management Skills-- Organizational Skills-- Leadership Skills-- Detail Oriented-- Decision Making Skills-- Administrative Skills

Keywords: The Home Depot, Santee , Home Depot Equipment Services - Regional Services Equipment Manager (Pac SouthRegion), Executive , Santee, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Sr. Director Product Management Strategic Partnership
Description: With all the investments made in analytics, it's time to stop buying into partial solutions that overpromise and underdeliver. It's time to invest in answers. Only Teradata leverages all of the data, (more...)
Company: Teradata
Location: San Diego
Posted on: 06/5/2020

Account Manager - Commercial Lines
Description: Our agency is built from the ground up to be different. Our mission is to be the trusted ally and partner for any sized businesses. Through our technology, services and team of experts, we provide an (more...)
Company: Champion Risk & Insurance Services
Location: San Diego
Posted on: 06/5/2020

Regional Accounts Manager, Market Access, Southern California
Description: DescriptionThank you for your interest in the Regional Accounts Manager , Market Access opportunity based remotely supporting Southern California.At LEO Pharma, we seek passionate, entrepreneurial and (more...)
Company: LEO Pharma A/S
Location: San Diego
Posted on: 06/5/2020

Marketing Communications Manager
Description: Role: Marketing Communications ManagerLocation:San Diego, CACompany Description:Arima Genomics' mission is to develop technologies that enable concurrent sequencing of genome sequence and structure, to (more...)
Company: Arima Genomics, Inc.
Location: San Diego
Posted on: 06/5/2020

Director Of FP&A
Description: Do you want to work for one of San Diegos top publicly traded companies where you will have exposure to various areas of the business We are looking for a Director of FP A with the following background:Bachelors (more...)
Company: Vaco
Location: San Diego
Posted on: 06/5/2020

Regulatory Affairs Manager
Description: Must be located in San Diego, no relocation assistance provided MUST be fluent in Chinease Qualifications and Job FunctionsB.S. in Life Sciences field
Company: BioPhase
Location: San Diego
Posted on: 06/5/2020

CONSTRUCTION Project Manager - Biotech / Pharmaceutical / Life Sciences
Description: IMMEDIATE HIRE We are looking to move forward with a candidate as quickly as possible. If you are a good fit for this position, answer all the screening questions and you will be contacted immediately. (more...)
Company: Great Hire HR Solutions
Location: Carlsbad
Posted on: 06/5/2020

Shipyard EH&S Manager - Military Ship Repair
Description: We are one of the premier full service ship repair businesses in California, and we have an immediate need to hire an Environmental Health Safety Manager.Our military customers, including the US Coast (more...)
Company: CyberCoders
Location: San Diego
Posted on: 06/5/2020

Director of Architecture for Data Centers & Sci + Tech
Description: If you are a Director of Architecture for Data Centers Sci Tech with experience, please read on What You Need for this Position Lead Architect Senior Project Manager Project Director Director Of Architecture (more...)
Company: CyberCoders
Location: Solana Beach
Posted on: 06/5/2020

Director, Technical Program
Description: The Technical Program Manager TPM works with a team of program managers in conjunction with the account manager and customer service team in all technical aspects of the customer engagement. The TPM (more...)
Company: Amkor Technology, Inc.
Location: San Diego
Posted on: 06/5/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santee RSS job feeds