Assistant Branch Manager
Company: Enterprise Bank and Trust
Location: Anaheim
Posted on: June 24, 2025
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Job Description:
*Candidates must be fluent in Spanish and English* Enterprise
Bank & Trust was founded in the spirit of entrepreneurship and
community. From the small mom-and-pop coffee shop to the large
construction company that employs local people, our goal is to help
businesses succeed and our communities thrive. With offices in
Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada
and Texas, we’re strong, growing and committed to supporting the
communities we serve. We extend this commitment to the community to
our associates, offering annual paid volunteer time off and
charitable-matching opportunities. Voted a Best Bank to Work For by
American Banker for multiple years, we offer our associates an
array of benefits and the opportunity to chart their own career
path with us. Join us in the pursuit of our mission to guide people
to a lifetime of financial success, and enjoy a career filled with
professional growth opportunities, interesting colleagues and the
satisfaction of supporting our communities. Together, there’s no
stopping you! Job Title: Assistant Branch Manager Job Description:
Summary: Provides the day- to-day operational management of the
branch. Ensures that the branch is adhering to bank policies and
procedures. Supervises the activities of branch personnel,
including tellers and financial services representatives. Provides
leadership and guidance to ensure associate engagement and
development. Essential Duties and Responsibilities: - Assists in
the supervision of day-to-day operations of new account desks and
teller/servicing areas. - Provides coaching to associates, creates
schedules, addresses service breakdowns and works with the Manager
on hiring employees and performance issues. - Partners with Branch
Manager to direct activities of branch associates to ensure
complete and efficient customer service. - Observes, monitors, and
provides coaching to branch staff as it relates to cross-selling,
referral goals and overall branch performance. - Ensures all
company policies and procedures pertaining to branch operations are
followed. - Handles customer concerns; escalates customer concerns
to Branch Manager as needed. - Assists in coordinating recruitment
and training of Branch staff. - Completes new accounts and teller
activities as needed. - Accepts and completes projects and other
miscellaneous duties as assigned. - Completes quarterly unit
assessment and ensures team adherence to policy/procedures as it
relates to compliance, audit guidelines, and security standards. -
Other duties as assigned. - Must be willing to travel up to 10% of
the time to help cover other local branches Qualifications: -
Excellent leadership, interpersonal, customer service skills. -
Strong organizational skills with a high degree of accuracy. -
Thorough knowledge of bank operations, policies, procedures,
compliance, and banking regulations. - Team oriented, possesses a
positive attitude and works well with others. - Strong oral and
written communication skills. - Excellent problem solving skills.
Supervisory Responsibilities: - Assists with supervision of Branch
staff Education and/or Experience: - Bachelor’s degree in business
related field or equivalent experience: or equivalent combination
of education and experience - Minimum of two years banking
experience required - Customer service experience required -
Experience working in an environment with individual and team goals
preferred - Previous supervisory experience preferred Computer and
Software Skills: - Skilled in operation of a personal computer,
including Microsoft Word and Excel. - Google Suite - IBS -
Salesforce Certificates, Licenses And Registrations: - Notary
License where applicable COMPENSATION Salary Range: $25.00 - $31.25
per hour. Amount is based on relevant experience, skills, and
competencies. Equal Opportunity Statement: Enterprise Bank & Trust
is committed to helping individuals with disabilities participate
in the workforce and ensuring equal opportunity to apply and
compete for jobs. If you need an accommodation in order to apply
for a position at Enterprise Bank & Trust please contact Human
Resources at hr@enterprisebank.com. Enterprise Bank & Trust is
committed to managing our business and community relationships in
ways that positively impact our associates, clients, and the
diverse communities where we work and live. We are proud to be an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color,
religion, sex, national origin, sexual orientation, gender identity
or protected veteran status and will not be discriminated against
on the basis of disability. All employment offers are contingent
upon the applicant successfully completing both drug and background
check screenings. If you would like more information about your EEO
rights as an applicant under the law, please click HERE. To learn
more about the LA County Fair Chance Ordinance, click on this
English or Spanish poster.
Keywords: Enterprise Bank and Trust, Santee , Assistant Branch Manager, Customer Service & Call Center , Anaheim, California
